Author Archives: Arrowhead Technologies

8 Tips and Tricks to Keep Your Company Safe from Cyber Attacks

Companies all over the world are at risk from cyber attacks. One form of cyber attack is the ransomware attack. There was a 36% increase in this kind of attack in 2017. Some companies believe they are not at risk because they’re smaller, but a full 42% of all cyber attacks are on small businesses. Keep reading to learn how you can keep your business safe.

  1. Back everything up. One thing a lot of ransomware attackers tell their victims is that they have taken control of the victim’s data and that the only way to get it back in one piece is to pay them what they want. Whether this happens or you have some kind of issue with your hardware or software, backing all of your data up is the best way to keep it all safe, say IT support and services experts. There are a number of options for backing up data so you can find one that works best for you.
  2. Make sure your devices and computers are secure. Viruses and malware are always trying to break into your computer network and onto your devices. Everything from your devices to your laptops and desktop computers can be at risk. One great way to keep them all safe and secure is to put in software that prevents them from getting a foothold anywhere on your network. All it takes is one infection on any device or computer to take your entire network down.
  3. Use firewalls to keep internal networks safe. Again, IT support people like to remind people that firewalls need to be installed on every computer and device. It is also important to keep everything updated as new threats emerge every day.
  4. Keep an eye on your equipment. You should know who is using and logging into any of your computer equipment. You also should only let your IT support staff install or remove any software packages used by your company systems. It also makes a lot of sense to tell all of your employees to keep track of any devices or hardware they have been assigned. If your workers want to use USB sticks and the like, make sure they are provided by your IT support staff.
  5. Limit access to your sensitive data. Not everyone at your company needs access to all of your files and data. Give people different levels of access that is determined by what they do and what information they need to do their jobs. This also means everything you send and receive should be encrypted. Encrypted data is protected by a system that makes it impossible to read and access without a digital key.
  6. Make sure everyone uses good passwords. One of the top ways intruders access secure networks is through weak passwords. People all over the world use “password” or “12345” as the password to access their device, computer, or email. Another common issue is using the same password for everything, There are applications that can be used to help workers create and use passwords that actually protect systems.
  7. Make sure all of your administrative passwords are also good and strong. Make sure you have the passwords on your network and for administrator access to your system are changed from the default passwords that came on the systems. IT services professionals say not changing these passwords is a lot like locking the front door while keeping the back one wide open.
  8. Put spam filters on your email accounts. After using weak passwords, people clicking on emails from unknown and untrusted sources cause most of the problems from attacks on networks. Many of these messages fall into the category of spam. Strong spam filters can prevent these nefarious emails from getting through.

Cyber attacks, malware, and viruses can cause a company to have to close down while the problem is rectified. IT support professionals recommend these tips to prevent this kind of thing from happening.

Preventing IT Downtime: Beware of These 4 Causes

Within the professional sector, IT service issues can range from minor annoyances to significant problems that cost organizations millions of dollars. The amount of productivity lost as a result of downtime can be so significant, entire organizations can fail. Approximately 54% of companies report that they have expired IT downtime from a single event lasting more than eight hours.

According to Gartner, the average cost of IT downtime is $5,600 per minute. But because there are so many differences in how companies operate, downtime can cost an organization an average of $140,000 to $540,000 per hour. Additionally, 98% of companies say a single hour of downtime costs over $100,000, 81% said that an hour of downtime cost their company $300,000, and 33% of organizations surveyed reported that 60 minutes of downtime cost their business between $1 and $5 million.

In order to prevent serious downtime issues, it’s recommended to work with network consulting professionals who can perform fast and efficient IT services. These network consulting professionals are experienced in everything from connection issues to security breaches.

Here are some of the main causes of downtime in the professional world:

  • Human Error — Unfortunately, even the most efficient organization in the world is subject to human error issues. Human error is the number one cause of IT downtime and represents 45% of all downtime problems.
  • Network Outages — Almost half of all downtime issues can be attributed to network outages and server failures. Because these issues are so commonplace within the IT sector, it’s imperative that organizations operate on secure and strong networks.
  • Storage Failures — Storage failures account for approximately 42% of downtime, but with larger volume data sites, those percentages increase to about 45%. Digital storage is now more important than ever and organizations need to invest in quality programs in order to minimize issues.
  • Forgetting usernames and passwords — Believe it or not, simply forgetting login information is a serious issue when it comes to downtime. In fact, 7% of all downtime can be attributed to these kinds of simple issues.

If you want to learn more about the importance of network consulting and IT support and services, give Arrowhead Technologies a call right away.

4 Advantages of Professional IT Network Consulting

Running a business in 2019 involves remaining extremely active online. Unfortunately, unless you are fully trained on all the various technical aspects involved with running a business, it can be difficult to succeed. That’s where network consulting services can help.

Here are some of the main benefits of working with network consulting and IT services:

  • Improved cyber security — Though technology has lead to so many revolutionary advancements across the international business sector, it has unfortunately lead to some serious criminal threats, as well. Approximately 43% of cyber attacks are aimed at small businesses; which is why it’s imperative for small business owners to work with skilled IT professionals.
  • Focus more on essential business functions — No matter what industry you’re in, there are always going to be necessary tasks that fall by the wayside if you have to handle your own IT support and services. By outsourcing these technical tasks with a team of IT network consultants, you will have much more time to spend on other essential job-related tasks to increase revenue and grow your business.
  • Prevent in-house technical mistakes — An individual employee’s worst nightmare is opening up an email attachment that destroys the entire network. Though it doesn’t happen often, it can certainly happen at any point and to any business. Hiring efficient IT support professionals can help ensure that these minor and major technical mistakes are avoided at all costs.
  • Make better business decisions — Every one of your business decisions should be based on detailed market research. IT professionals can drastically improve your ability to perform such market research through video conferences, social media trends, digital surveys, and so much more. Additionally, IT consultants can show you and your employees how to utilize various tools like Google Analytics and Microsoft CRM Dynamics in order to enable your company to quickly and accurately track progress, developments, and make technologically-informed business decisions.

If you want to learn more about how network consulting can help protect your company and ensure success, give Arrowhead Technologies a call right today.

3 Cyber Security Trends to Monitor Throughout 2019

There was a time when businesses around the world only had to lock their doors and put up a fence to keep intruders out. Now, since technology has significantly advanced over the last few decades, companies have to get a lot more creative when it comes to protecting their organization, finances, and personal information.

Here is what we can expect to see throughout 2019 and beyond when it comes to global cyber security:

  • Expect more data breaches, exposures, and leaks — Throughout 2018, there was an increase in data leaks and exposures. Criminal hackers were able to easily gather information and data that’s not protected with security measures… not even passwords. Even though many businesses will look to IT support and IT services for cyber protection, it’s important that they remain diligent on their own end; setting passwords and being extremely careful when opening attachments and surfing the Internet.

    According to The Sun, the Middle East and Africa will likely see the first attacks in the theft and use of biometric data of 2019.

    “As more biometric systems for user identification and authentication are being implemented by various financial institutions in META (Middle East, Turkey, and Africa), 2019 will see criminals exposing vulnerabilities in passcodes, touch ID sensors and facial recognition,” said Fabio Assolini, senior security researcher at Kaspersky Lab. “While many financial organizations consider these emerging biometric-based solutions to improve security over current authentication methods, biometric data will increasingly be used to steal sensitive information.”

  • U.K.’s tech growth could suffer — As a result of Brexit, the U.K.’s departure from the European Union, there won’t be any trade or immigration deals in place, which will immediately hurt tech startup companies and the industry as a whole. This will make it more difficult for businesses to implement top-of-the-line technology in order to keep their digital information safe. Organizations will need to be aware at all times of digital activity and consult with IT support professionals to address any potential threats.
  • Artificial intelligence cyber threats — Machine learning will likely change the way industries deal with digital threats, but it will also make certain attacks more difficult to detect.

    “I believe we will see an increase in attackers utilizing AI and machine learning as a means to make their attacks more difficult to detect or prevent,” added Manuel Corregedor, COO at Telspace Systems.

If you want to learn more about the cyber security sector and work with professional IT support and network consulting services, give Arrowhead Technologies a call right away.

4 Benefits of Working With Network Consulting IT Services

If your business isn’t taking advantage of all the revolutionary technology that is available, you’re chance of thriving in the new year lessens. No matter what industry you’re involved in, you most likely rely on all kinds of technology every single day.

In 2017, roughly 5.4 million people worked as IT technology professionals across the United States. Whether it’s your own IT department, social media team, or cyber security division, working with network consulting professionals can drastically help your company and go from surviving to thriving.

Here are some of the main benefits of working with professional network consulting IT firms:

  • Improved digital security — Nowadays, no matter what kind of organization you’re running, cyber security is more important than ever. Digital hackers across the world are finding new and creative ways to break into a company’s network and steal both valuable information and actual capital. It’s imperative that you work with professionals who offer cyber security and IT services and support.
  • Develop a clear understanding of your tech projects — Diving into an IT project without an idea of how expensive it’s going to be or how essential it is to a company’s day-to-day operations can but a major strain on your business. Network consultants can help you develop a detailed strategy from the project’s design period all the way through implementation.
  • Better machine maintenance — If you’re unsure of how a particular machine works or need to provide quick repairs to a computer across your network, it’s best to work with tech professionals who know what they’re doing. Tech professionals understand everything from network wiring to digital diagnostics.
  • Emergency IT services — In the digital world, there is no downtime. Since cyber security threats and technical malfunctions can happen at any moment, your business needs to constantly be able to adjust on the fly and correct these issues. Tech professionals can offer 24/7 emergency availability and help your business handle any digital problem.

If you want to learn more about the advantages that experienced network consulting services can provide, contact Arrowhead Technologies today.

3 Essential Aspects For Launching a Successful Tech Startup

Congratulations on your new tech startup! What an exciting time! As you prepare for your company launch, you need to make sure that everything is going according to plan in order to ensure that your business will last. The majority of new tech startups fail during the first year or two, so you need to be extremely careful throughout every step.

Here are some essential aspects of business you need to focus on during the early stages of beginning your tech startup:

  • Focus on IT support and services — No matter when you plan on launching your company, you need to ensure that your digital capital and information is safe and secure at all times. Ransomware attacks increased by as much as 36% in 2017 — investing in quality IT services and support can help prevent many of these digital attacks.
  • Invest in media outreach — … Keep in mind, however, you need to actually have a handle on your business model and your tech products and services before you promote your startup to the world. But you don’t want to miss the opportunity to reach potential customers by waiting until every aspect of your business is ready to go. This process involves some risk, but as long as you have a general idea of your business model and have some capital, you should be set to start investing in press and media.
  • Survey your customers — Surveys are great for getting an idea of how people are viewing your product or business. It’s important to note, though, that constructing an engaging and unbiased survey is not very easy. Since people aren’t always honest with themselves or a company during an anonymous survey. In order to ensure that the responses you get can actually help your company grow, spend plenty of time creating engaging, purposeful, and honest questions. Don’t just bombard users with a list of brand and open-ended questions. Also, usability tests and customer advisory boards are great to get an idea of how the general public currently views your products, services, and company brand.

If you want to learn more about preparing your tech startup for success and work with IT support and network consulting services, give Arrowhead Technologies a call right away.

Better Handle Your Company’s IT Tech With These 3 Tips

Running a business in 2018 is nowhere near what it was like running a business 100, 50, or even 10 years ago. No matter what industry you’re in, IT technology is an essential aspect of running a successful business.

Working with managed support and IT services can certainly give your organization a boost when it comes to better handling your technology, but there are smaller tips and tricks you can implement to save time, save money, and drastically improve company efficiencies.

Here are some of the best tips and tricks for IT Tech support and services around your organization:

  • The cloud is your best friend — Approximately 96% of businesses report having a disaster recovery solution, but only 50% are utilizing cloud-based technology. The cloud can keep all your most valuable organizational data safe forever. Even if there is a breach and your information is in jeopardy, you’ll be able to backup your network multiple times. Additionally, the cloud can even save your organization money. In fact, 82% of companies reportedly saved money by shifting their information to the cloud.
  • Utilize System Restore — System Restore can help any computer or network address and recover from all kinds of digital problems. Use the System Restore option to bring your equipment to an earlier version in the event of an app install or update gone wrong. Once you address the issue from there, you’ll be able to upgrade to the newer version of your current system without issue.
  • Enable QuickEdit Mode — The ability to edit quickly is essential when it comes to all the digital aspects of a business. You can copy and paste anything and perform all kinds of editing prompts by using this mode. To get enable this mode, right-click the title bar on your network’s computer, click Properties, and select the QuickEdit Mode.

Hopefully, these tips will help your organization better handle its various technological aspects. Keep in mind, networking consulting, managed support, and IT outsourcing firms can provide even more assistance, subsequently helping your business thrive. If you want to learn more about IT managed support services, give Arrowhead Technologies a call today.

Small Business Security: 4 Great Ways to Prevent Cyber Attacks

Approximately 43% of all cyber attacks are aimed at small businesses. If you’re a small business owner, you need to constantly focus on protecting your company from cyber attacks. Even the smallest cyber attack can ruin your business and cause all sorts of financial and legal troubles.

Here are some great ways to ensure that your small business is protected from invasive cyber threats:

  • Consult with professional IT services — When it comes to preventing cybersecurity threats, managed IT support services are essential. These network consulting professionals will not only help monitor all the digital aspects of your business but can prevent attacks altogether.
  • Use strong passwords — You need to use high-quality strong passwords across your entire network. Using weak passwords is a major risk to your business because hackers can easily access all your financial accounts and valuable information. Make sure each one of your employees are using strong passwords as well. It’s recommended to use lower and upper case letters as well as special characters to prevent password break-ins. Additionally, there are password generators out there that are terrific for keeping hackers out of your information.
  • Use a computer firewall — Managed IT support services are key, but a strong firewall can act as a guard for each one of your computers and your entire network. Firewalls are meant to secure your computers and monitors web traffic, alerting you to any sketchy activity.
  • Backup all your data — It’s imperative to backup all your files and every piece of data in order to avoid issues down the line. Additionally, you’re going to need more than a single backup to ensure that everything is protected. Since malware can easily disable all your digital aspects of business as well as erase all important information, it’s great to have a reinforcement of everything.

Don’t let a single cyber attack jeopardize your company’s success at all. If you’re in need for high-quality managed IT support services and are hoping to prevent future cyber attacks, give Arrowhead Technologies a call today.

Gone Phishing: User Awareness and Training

A combination of technical controls and user awareness training can help keep phishing at bay.

What is Phishing?

Phishing is the act of tricking someone into revealing their private or sensitive information. Common attacks attempt to convince you to install malicious software or hand over your personal information under false pretenses.

How to Counter an Attack

In order to counter this threat and ultimately keep data safe and compliance efforts in line, organizations need a mix of technical controls and awareness training of high-profile targets.

Through the use of training memos, in-person demos and awareness campaigns, ensure the leaders of your organization know the risks of falling for a phishing attack, as well as the signs of an attack in process.  Inform them to never click on a link in an email, chat session, blog or other medium.  Eliminating this one action severely reduces the chance of you becoming a victim.

Contact us today to see how you can prevent phishing attacks at your business.

Change Can Be Good.. Except When It’s On Your Servers

File Integrity Monitoring & PCI Compliance

Changes can usually be good- except when they happen on critical servers. This can often signal a breach. That’s why it’s essential for companies to use File Integrity Monitoring (FIM) for their critical servers so that they’re alerted as soon as changes happen.

According to Infosec Institute, compliances like PCI have made it as a requirement to regularly monitor the important files that would encounter critical data loss and serious damage if they were to undergo unexpected changes.

Read more about PCI Compliance.

What Should Be Monitored?

There are various attributes of files that should be monitored, like privileges, security settings, content, hash values, configuration values, etc.

Generally, the act of performing file integrity monitoring is automated using internal controls such as an application or process. Such monitoring can be performed randomly, at a defined polling interval, or in real-time.

A FIM product must be capable of detecting that an unauthorized change has occurred, what exactly has been changed, and who has changed it. Following are the values monitored for unexpected changes:

  • Credentials
  • Privileges and Security Settings
  • Content
  • Core attributes and size
  • Hash values
  • Configuration values

In conclusion, FIM is a must-have monitoring solution that every organization should utilize. Contact us today to ensure you’re PCI compliant!